Texas Department of Transportation: North Houston Highway Improvement Project (NHHIP)

TxDOT created an add on to its normal Right of Way process to include Enhanced Relocation services to individuals impacted by the North Houston Highway Improvement Project (NHHIP).

2020- Current

Relocation:

Laveer Logix is currently working on a nationally recognized project called the North Houston Highway Improvement Project (NHHIP), that is being funded by the United States Federal Highway Administration and then managed by The Texas Department of Transportation (TxDOT). Our enhanced relocation services complement URA guided programs to provide in-depth support to displaced persons, families and businesses. Our team worked with the certified Uniform Relocation Agents to make sure the displaced persons were prepared, understood the process, and ultimately relocate. 

This 7-billion-dollar highway expansion project is in its third phase, impacting parcel owners, businesses, and residents called “impacted displacees.” There will be approximately 1000 impacted displacees relocated as this project is the largest transportation project in the State of Texas most recent history. 

Laveer Logix has been given the opportunity to provide Enhanced Relocation Services to those impacted by the project. The Laveer team worked directly with displaced persons to help them before, during, and after their relocation. 

Each phase of this project will impact displacees of all socioeconomic statuses who have different barriers, hardships, and lifestyles. As an Enhanced Relocation Service Provider, Laveer Logix is responsible for the intake, identification, assessment, and management of individuals who enter into the program. These needs are remedied by providing wrap-around services aimed at assisting displacees with both housing and non-housing related needs in order to circumvent future housing instability and homelessness. Our team worked to provide wraparound support to ensure their comfortability and comprehension of the process, as well as serve as a liaison between the Relocation Agent providing URA mandated Relocation Assistance Advisory Services. 

Case Management:

Case Management teams on this project are working with a population of displacees who hold Tenant Protection Vouchers (TPV) and currently reside in housing managed by the Houston Housing Authority (HHA). This population includes single mothers with children, domestic violence victims, senior citizens, those with COVID-19 related impacts, unemployed and underemployed residents. Additionally, we serve displacees who are undocumented, have a limited English proficiency and have Veteran status.

Being able to understand and address the needs of different populations is an essential component of effective Case Management and a skill set that Laveer Logix has perfected through the years. We approach Case Management as a multi-step process to include the following processes: intake, assessment of needs, service planning, service coordination, monitoring, and follow-up, in addition to assisting clients to access and maintain specific services.